MIGG Systems Support & Development Services are a flexible and comprehensive set of programs that provides timely, effective support for all MIGG products. These services are designed to keep solutions up and running reliably, maximizing the value of customer investment and helping ensure customers achieve their business objectives.
MIGG Systems offers the following Support & Development Services:
- Installation Support Service - MIGG Systems Installation Support program offers customers who have purchased and registered their Qstream product, technical support on the local installation of that product for free for a period of 15 days after purchase.
- Incident Based Support Service - This comprehensive set of customer support solutions provides a wide range of flexible offerings supporting the non mission-critical needs of customers and partners. These programs are targeted to customers and partners that require solutions to be run on simple environments serving a non significant number of users. Further to this, it allows customers and partners to leverage on their budgets, resources and knowledge over the life span of a complex project in an easier way then other support services offered by MIGG Systems.
- Enterprise Support Service - This service offers a comprehensive set of customer support programs providing a wide range of flexible offerings supporting mission-critical needs of customers and partners. These programs are targeted to customers and partners that require solutions to be run on complex environments serving a significant number of users. This support model allows customers and partners to decrease financial risk and avoid cost surprises by providing predictable expenditure.
- Software Subscription Service - MIGG Systems Software Subscription Service provides you with rights to all minor and major product upgrades - without incurring any new license expenditure. This service also provides access to developer network libraries and utilities, and the ability to submit product enhancement requests to our product management teams.
- Development Service - MIGG Systems Development Services provides you with skilled engineers ready to be integrated into your project teams. MIGG Systems commitment to customer success extends beyond a successful implementation. We offer a comprehensive education and training program, as well as various levels of post-implementation technical support tailored to needs so that customer's can develop and effectively manage their solutions built over the Qstream Suite of products.